May 25, 2013  
 

April 2013
Top 5 Recipes
1.7 Steps to Service Recovery
2.Ouch! That Hurts! Manage Workers Compensation Claims to Avoid Pain & Expense
3.Looking for Talent? Let the Job Talk!
4.Save Money by Encouraging A Drug Free Workplace
5.Hula Hoops or Hair Dryers? What's YOUR Product Life Cycle?
 
Recipe Categories
Customer Service
Finance & Accounting
General Business
Human Resources
Leadership
Life Balance
Marketing
Networking
Operations
Public Relations
Sales
Technology
Workplace Safety & Wellness
Recipe For Success
General Business
 
Referrals: How to Get Them and Keep Them Coming

How much is a referral worth to you? Most of us are always looking for business leads, but a referral -- that's something else entirely. When your customers refer a potential client to you, what happens next will determine if you get future referrals . . .Read more

Author: Mark Eberle
Company: Henry & Horne LLP
Careful What You Cut! Eliminating Costs Isn't Always the Answer.

A reliable business plan. Good pricing decisions. Effective cost-cutting measures. It all hinges on understanding your operational costs.Read more

Author: Dick Stover
Company: Greater Phoenix SCORE Counselors
 
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